FAQs
How long will it take?
As you know, all of Pete's instruments are hand made to order. We keep no inventory. The time it will take for you to receive your instrument(s) will vary, depending on how many orders are in front of you at the time you place your order. Usually Pete will begin making your instrument(s) within 2 weeks or so of our receipt of your order/payment. When your order ships, you will receive a notice from UPS / USPS.
Shipments within the US (lower 48)
Orders shipped within the US (lower 48) are shipped via UPS. PayPal is very limited on the shipping choices, so we use their percentage choice. The shipping charge is 25% of the total order amount for orders up to $250. For orders $250 - $400, shipping is calculated at 20%. For orders above $400, shipping is calculated at 15%.
This works fine for most of the orders. We will refund any significant overage after the instrument(s) has been shipped. As no two items are alike, we do have to wait until the order is completed and packed before we can calculate the actual shipping amount.
If you are ordering one of the larger pieces and/or multiple items, Please email us. We will send a Paypal invoice for just the cost of the instrument(s). Then, once we have received your payment and your instrument(s) is completed, packed and ready to ship ... we will send a second invoice for just the actual shipping cost. Once we receive that payment, your order will be shipped.
US Shipments to states and territories outside the US-lower 48.
Orders shipped outside of the US- lower 48 (including Alaska, Marshall Islands, Micronesia, Palau, Guam, Northern Mariana Islands, American Samoa, Puerto Rico, Virgin Islands and Hawaii) are shipped via US Post Office (USPS) Flat Rate Pricing.
PLEASE BE SURE TO INCLUDE YOUR SHIPPING ADDRESS IN ENGLISH.
If you are ordering one of the larger pieces and/or multiple items, Please email us. We will send a Paypal invoice for just the cost of the instrument(s). Then, once we have received your payment and your instrument(s) is completed, packed and ready to ship ... we will send a second invoice for just the actual shipping cost. Once we receive that payment, your order will be shipped.
Shipments outside the US.
Orders shipped outside of the US are shipped via US Post Office (USPS) Flat Rate Pricing.
PLEASE BE SURE TO INCLUDE YOUR SHIPPING ADDRESS IN ENGLISH.
If you are ordering one of the larger pieces and/or multiple items, Please email us. We will send a Paypal invoice for just the cost of the instrument(s). Then, once we have received your payment and your instrument(s) is completed, packed and ready to ship ... we will send a second invoice for just the actual shipping cost. Once we receive that payment, your order will be shipped.
Special Orders
Pete is no longer doing the more complicated, time-consuming sculptures, etc. Sometimes, if Pete has the time, he will do smaller custom instruments, including the Blossom Bell and Garrapata. If interested, please email and we will look at Pete's schedule.
Availability through Gon Bops and Retail Stores
Yes, the instruments you see available through Gon Bops and their affiliated Retail Stores are "legit". Pete hand crafts a limited number of instruments specially for Gon Bops. You can see them on the Gon Bops website.
You can also often find Pete Engelhart instruments in stock at these drum shops : Pro Drum / Tommys' Drum Shop / Revival Drum Shop / Gelb Music / Drummers World
What about the ones from Rhythm Tech (Metal Works)?
Rhythm Tech was the official distributor for Pete Engelhart metal percussion for many years. Pete and then owner of Rhythm Tech, Richard Taninbaum, looked for ways to keep Pete's highly sought after designs from being lost to time. Pete and Richard agreed that Rhythm Tech would manufacture and sell a select few pieces - based on Pete's design(s), but not made by Pete - under the Metal Works name. These pieces are factory-made, not hand made.